Terms & Conditions

Effective Date: July 27, 2026

Welcome to SAREI. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

SAREI is a B2B textile platform operated by registered business entities engaged in the wholesale and supply of sarees and ethnic wear across India.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age.

You are legally capable of entering into a binding agreement.

The information provided by you is accurate and complete.

3. Products & Pricing

All products displayed on the website are subject to availability.

Product images are for representation purposes only. Slight variations in colour, design, embroidery, or fabric texture may occur due to photography, lighting, screen settings, or manufacturing processes.

Prices are subject to change without prior notice.

We reserve the right to discontinue or modify any product at any time.

4. Orders

An order is considered confirmed only after successful payment or confirmation by SAREI.

We reserve the right to accept, reject, cancel, or limit any order at our sole discretion.

Incorrect pricing, stock errors, technical issues, or suspected fraudulent activity may result in order cancellation.

5. Payments

  • Payments are processed through secure and authorized payment gateway providers.

  • SAREI does not store your card details, UPI PIN, banking passwords, or other sensitive payment credentials.

  • Orders will be processed only after payment confirmation, unless Cash on Delivery is available.

6. Shipping & Delivery

  • Orders are dispatched within the estimated processing time mentioned on the website.

  • Delivery timelines may vary depending on the destination, courier partner, weather conditions, public holidays, or other unforeseen circumstances.

  • Delivery dates are estimates and are not guaranteed.

7. Returns, Refunds & Exchanges

Returns, refunds, replacements, and exchanges are governed by our separate Return & Refund Policy available on the website.

8. User Responsibilities

You agree not to:

  • Provide false or misleading information.

  • Misuse or interfere with the website.

  • Attempt unauthorized access to any part of the website.

  • Upload harmful software, viruses, or malicious code.

  • Use the website for unlawful or fraudulent activities.

9. Intellectual Property

All content on this website, including logos, trademarks, product images, designs, graphics, text, videos, icons, and software, is the exclusive property of SAREI or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

10. Limitation of Liability

SAREI shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services, including delays, interruptions, technical issues, or loss of business.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to Terms

SAREI reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are published constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Brand: SAREI

Customer Support: +91 88245 23410

Email: support@sarei.in

Registered Office:
Shop No. 306, 3rd Floor,
D. R. India Textile Hub,
Behind Raghuvir Business Empire,
Surat – 395010, Gujarat, India.

By accessing, browsing, or placing an order on the SAREI website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.